Frequently asked questions.
Who owns the systems you build?
You do. If you leave, everything is delivered within ten business days.
What happens if I cancel?
30 days’ written notice after the initial term. Expedited exit in under 5 days is a $250 flat fee.
What if the AI makes a mistake with a customer?
New message types run draft-for-approval until autonomy is granted per type, in writing, revocable.
Will this replace my staff?
It replaces repetitive tasks, not judgment.
Do I need to switch software?
No.
How fast will I be live?
Within 30 days, guaranteed. Typical actuals run 5-30 days depending on the system.
What does it really cost?
Published starting prices. Final numbers are fixed in writing before you sign anything.
What about overage charges?
The 80% alert notifies you automatically. Never a silent bill.
Is my data safe? Who can see it?
Access is scoped, logged, and revoked on exit with a revocation log.
Are you sending spam texts on my behalf?
No. We use a registered A2P number and consent practices you attest to.
Can you guarantee more customers or revenue?
No, and we publish that plainly.
What if a platform you use changes or breaks?
Obligations pause for that capability while we scope a workaround.
Why not just buy a $30 AI platform?
Sometimes you should. See Why Managed AI for the honest breakdown.
What’s a Workflow Diagnosis?
30 minutes, one bottleneck mapped, no pitch for the first 20 minutes.
Do you do government proposals or RFPs?
Never.
Do you work with medical, dental, or legal practices?
Administrative workflows only, once your compliance posture is mature.
What does human review actually mean?
Daily exception triage, weekly sampling, and human approval on templates and negative-review responses.
What happens at renewal?
A quarterly scorecard review. Green renews, yellow gets an optimization plan, two reds trigger remediation or a no-fault exit.
Can I change what the system does?
Two minor changes per month are included, then $95 each. Major changes are estimated at $125/hr.
Who do I actually talk to?
A named person on your account, with a defined escalation path.